Shipping & Returns
In Great Britain
60 Acres offer Free UK Shipping on purchases over £40 and charges £3.90 for shipping on purchases under £40.
In both cases shipping is offered via First Class Royal Mail with delivery taking 2-3 business days depending on your location, product mix and the time of day your order is made. We aim to process all orders within 24 hours of an order being made.
60 Acres offer Free European Shipping on purchases over £80 and changes £5 shipping on purchases under £80.
In both cases shipping is offered via Royal Mail International Standard which in most cases should take 4-6 business days depending on your location, product mix and the time of day your order is made at. We aim to process all orders within 24 hours of an order being made.
Outside of Europe
At the moment we do not ship outside of Europe – if you are interested in our projects but live outside Europe fire as an email at firstname.lastname@example.org and we will keep you up to date if anything changes.
Whilst we are sure you will love the products you have ordered from us if you’re unhappy with any thing or have just changed your mind, we accept returns up to 14 days after your purchase has been made.
To be eligible for a return, your item must be unused, unopened and in the same undamaged condition that you received it. Items may not be returned if they or no longer in their originally packaging.
How to make a return
To complete your return, please send us an email - email@example.com with the subject line “Return” stating the item you would like to return, your order number and reason for making the return.
Please then return you item to Returns, 60 Acres Limited, 19 Thornhill Crescent, N1 1BJ London. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a few days.
You will be responsible for paying for your own shipping costs to return your item. Shipping costs are non-refundable.
If you are shipping an item over £50, we would recommend you use a trackable shipping service or purchasing shipping insurance since we cannot guarantee your item whilst in transit.